1. Introduction
CollabPulse respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By using our platform, you consent to the practices described in this policy.
2. Data We Collect
We collect account information you provide during registration, including your name, email address, business name, business category, and business address. We also collect usage data such as pages visited, swipes, and matches. Location data (city) is collected to facilitate local business matching. Device information may be collected for security and analytics purposes.
3. How We Use Your Data
We use your data to provide and operate the CollabPulse platform, including matching your business with potential collaboration partners. Your data also helps us improve the platform through analytics, personalize your experience, and send you notifications about matches, collaborations, and important platform updates.
4. Cookies
We use session cookies to maintain your authentication state and a locale preference cookie to remember your language selection. We may also use anonymized analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings.
5. Data Sharing
We do not sell your personal data to third parties. Limited profile information is shared with matched business partners to facilitate collaborations. We share necessary data with our payment processor (Paddle) for billing purposes and with hosting providers for platform operation. We may disclose data to law enforcement if required by applicable law.
6. Data Retention
Your account data is retained for as long as your account remains active on the platform. If you request account deletion, your personal data will be permanently removed within 30 days of the request. Anonymized analytics data may be retained beyond this period.
7. Your Rights
Under the General Data Protection Regulation (GDPR) and applicable privacy laws, you have the right to access, rectify, delete, and export your personal data. You may withdraw your consent to data processing at any time. You also have the right to file a complaint with your local supervisory authority.
8. Data Security
We take appropriate technical and organizational measures to protect your personal data. All data in transit is encrypted using TLS. Passwords are securely hashed using industry-standard algorithms. Access to personal data is restricted to authorized personnel only.
9. International Transfers
Your data may be processed within the European Union. Where data is transferred outside the EU, we ensure appropriate safeguards are in place in accordance with GDPR requirements. We use standard contractual clauses and other approved mechanisms to protect your data during international transfers.
10. Children's Privacy
CollabPulse is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a person under 18, we will take steps to delete that information promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes via email or through a notification on the platform. Your continued use of the platform after such changes constitutes acceptance of the updated policy.
12. Contact
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our support page or by email. We will respond to your inquiry within a reasonable timeframe.